Systems Analyst (Dynamics 365)

Role: Systems Analyst (Dynamics 365)

Duration of contract: June 30, 2020

Location of work: Ottawa (Albert St)

Security Clearance: Secret

Note: This is NOT 24/7 support. Support is Monday through Friday, 8 hours per day. The resource would receive direction from the client’s Infrastructure Technology Services Manager

This resource will provide infrastructure support to our government client. Secret clearance is required to support their non-Development Environments. The focus is infrastructure support for a new Dynamics 365 solution implemented on premise, with integrations to back end data stores, SharePoint, and BI reporting systems. The solution is implemented with high availability and disaster recovery in mind.

Tasks include:

  • Knowledge Transfer to ITS on how to support Dynamics 365 Infrastructure
  • Monitor the load and demand of SQL Server Reporting Services
  • Identify additional infrastructure requirements
  • Monitor infrastructure performance for Vu
  • Recommend solutions and if approved, implement infrastructure solutions
  • Support the Dev, SIT, UAT, and Production environments for Vu (Dynamics 365 components, and support for integrated components)
  • Support the Vu Dev team environments and implement performance improvements where possible
  • Implement patches, according to standard policies on patches (timing, maintenance windows etc.)
  • Patches will be tested in a dev environment prior to implementation in other environments

Must have technologies:             

  • CRM infrastructure support (on premise)
  • Patching
  • Updates
  • Knowledge of SQL and how to improve performance
  • SCOM

Nice to have technologies:

  • Selenium

If interested, please contact Vanessa Martone at vmartone@tiree.